OH NO! You have sewage in your basement/crawlspace. Do you have insurance coverage for that? That is the hardest question SERVPRO of Manistee, Ludington, and Cadillac gets asked in a typical day. The answer is “Maybe”, it depends on exactly what your policy says is covered. Most home policies cover the structure and everything in it. This is where it gets sticky. Is it your “poo” or the neighbors’? Let’s try to sort it out for you.
If you have a septic system there is a good chance you will have coverage since many insurance companies consider the septic system a part of normal home “plumbing”. You still will need to call your agent who will probably defer to your adjuster for the ruling. Another thing to be aware of is that the “sewer backup” part of the policy normally does not cover contents. This should be a hint for you be very careful of storing valuable or unreplaceable contents on the basement floor. Sewer back up on home policies often have a limit of $2,000 to $5,000 and may or may not cover mold growth.
If you are on a city sewer, your chances of being covered are much slimmer. Most home policies will not cover the loss and it is very difficult to convince the city that it is their problem. You have to prove that they either had design issues or possibly a pump failure and that’s tough to do. Also remember that there is a big difference between a sewage backup and ground water back up from the sump pit or floor drain. As always, read the fine print on your policy before you renew to prevent a nasty surprise when it happens to you. And don’t forget to call the experts at SERVPRO of Manistee, Ludington, and Cadillac at 231-723-4872 if you need help.